Healthcare Case StudyMater Private Hospital Springfield
Mater Private Hospital Springfield
Mater Health Services is focused on meeting the growing healthcare needs of the Greater Springfield community through the Mater Private Hospital Springfield (MPHS). Stage One of Mater Health Services expansion in Brisbane was a new $85million, 80 bed hospital at Springfield south-west.
Being a brand new facility and with a newly appointed CIO, Mater wanted to push the boundary with patient services. A focus was placed on leading the health industry with technology in the patient rooms.
Mater was looking to provide their guests and visitors an easy and simple method to control the electronic services within each of the 64 bed patient rooms.
Their intention was for their guest and visitors to control these services via their own mobile devices from either iOS or Android operating systems. A BYOD solution was created from this brief. One of the key components to the solution was to remove nursing staff from providing general assistance for users’ normal day to day use of the system. To ensure success, the BYOD solution had to be simple for end users to configure and control.
Control was required for:
To streamline the process of client’s device connectivity, integrator Programmed Electrical Technologies proposed the AMX TPControl BYOD solution. This involved using QR Codes for the connection triggers and a multi-user license that resides on the processor. “Guests could then connect to Mater WiFi. They would then point their mobile device camera at the QR code within the room to download the TP Control app. The connection process and page manifest files are handled and served by the Netlinx Controller,” explains Anthony Parker from Programmed Electrical Technologies.
The rooms are configured in groups of four – one AMX Netlinx Controller and three ICSLan Device Control Boxes. The TVs are controlled via RS232, either from the Netlinx Controller or the ICSLan Device Control Box extenders, while all other electrical services are controlled via IP interface to the Dynalite Control system.
Early in the building construction phase, Mater had built a Proof of Concept room at their hospital in South Brisbane. This provided a way to work with Mater to fully test and prove the system using the Mater WiFi and networks in its final configuration with full LAN security measures in place. This Proof of Concept room was in place for over three months and was regularly tested by hospital staff including doctors, nurses and office staff for ease of use and reliability. The success of the Proof of Concept room relied on persons testing without assistance and based on this the rollout for the new Springfield Campus could proceed.
Security was also a key focus for Mater. Using the QR code connection method provided the level of security and isolation that Mater was looking for - to prevent one room inadvertently controlling another.
This BYOD solution is a first for health service providers in Australia and Mater has achieved their objective to being the first to rollout. They see this project as the first step in the patient experience. Mater will continue to assess the 64 patient rooms use and are looking to recreate the BYOD patient room experiences in Stage Two.
Mater Health Services
Springfield Central, Brisbane
Integrator – Programmed
Electrical contractors - Electrotech Systems
Electrical services consultants – Aurecon
Principle Contractor/Builder - Watpac