Do you have a DGX in front of you and need to know what version of Netlinx Master is powering it?
You are trying to determine what version of master Firmware you need to source for your DGX and don’t have network access or the necessary tools available to connect in at the current point in time.
You can’t connect to the master while speaking to avt support and you have just been asked to confirm what version of Netlinx Master you have.
Although the NI series and NX series masters in appearance are almost identical and not externally labelled making it difficult to tell apart there is 1 sure fire way!
Look for the positioning of the work ‘program’. If the text is below the port its an NI and if the text appears above the port its an NX as per pictures below.
If you would like more information or assistance, please contact the avt Customer Support Team on +61 7 5531 3103 email email@example.com